Why Choose Foothills Custom Outdoors
You have options when it comes to buying outdoor structures. You can order from a national retailer. You can browse online marketplaces. You can attempt a full DIY build. So why work with a local husband and wife team in Knoxville?
Here is what makes Foothills Custom Outdoors different.
We Know This Terrain
East Tennessee is not flat ground and perfect weather. It is rolling hills, red clay that turns to mud in the rain, rocky limestone just below the surface, wooded lots with drainage challenges, and a climate that produces over 50 inches of rain, thick pollen, high humidity, and the occasional ice storm.
We build for all of it. Every installation we do accounts for the specific conditions of your property. We have installed structures on steep slopes, elevated decks, gravel pads, concrete patios, and bare Tennessee clay. We know what works, what does not, and how to prepare a site so your structure performs for years.
A national retailer does not know your terrain. We do.
We Are Not Just Sellers. We Are Installers.
Most companies sell you a product and wish you luck. We sell you a product and install it on your property with the precision, care, and attention to detail that it requires.
- We evaluate your specific terrain before recommending a product
- We level structures on East Tennessee's famously uneven ground
- We anchor everything to withstand the storms, wind, and weather this region produces
- We address drainage so your structure sits on a dry, stable foundation
- We handle the heavy lifting, the hardware, the cleanup, and the final walkthrough
When Nick Ireson and Samantha Ireson leave your property, your structure is ready to use. Not partially assembled. Not leaning. Not waiting for you to figure out the last twelve steps. Done.
We Are Radically Transparent
We believe you should know exactly what you are getting before you commit. That means:
- We give you honest product recommendations, even if the most expensive option is not the best fit for your property
- We explain the pros and cons of every material choice for this specific climate
- We provide clear, all inclusive quotes with no hidden fees
- We tell you if a product requires a permit, an HOA approval, or special site preparation
- We let you know if a project is genuinely something you can DIY, or if professional installation is the smarter choice
Nick and Sam built this business on trust, and trust starts with telling the truth, even when it is not the most profitable answer.
You Talk to Real People
When you call Foothills Custom Outdoors, you talk to Nick or Sam. When we visit your property, you meet Nick or Sam. When we install your structure, you see our team doing the work.
There is no automated phone tree. No support ticket system. No weeks of waiting for a response from a warehouse in another state. We are local, we are responsive, and we are accountable.
If something needs attention after your installation, you call us. We answer. We show up. That is what local service looks like.
We Stand Behind Our Work
Every structure we install comes with our installation workmanship guarantee. If something goes wrong with how we assembled, leveled, or anchored your structure, we will make it right. Beyond our own workmanship, the products we sell carry manufacturer warranties that cover structural components, hardware, and materials.
We do not disappear after the installation is done. We are here for the long haul, and we are just a local phone call away.
The Bottom Line
Working with Foothills Custom Outdoors means you get:
- A curated product selection built for East Tennessee's climate
- Professional installation by a team that knows this terrain inside and out
- Honest, pressure free guidance from people who care about doing it right
- Local accountability from a husband and wife team invested in this community
- One point of contact for the entire project, from consultation to completion
Your backyard is one of the most valuable spaces in your home. Let Nick and Sam help you make the most of it.